Pricing
Simple plans that grow with you.
Start free. Upgrade when your customers love it. AI costs are included: no separate API keys or surprise bills.
Free
Try Owlby on a small website.
$0 / month
Start for free- 100 chats per month
- 1 company
- Knowledge base: up to 5 documents
- Chat page and website bubble
- Sources under every answer
- “Powered by Owlby” label
Most popular
Starter
For small businesses that want great answers.
$29 / month
Start with Starter- 1,000 chats per month
- Everything in Free
- Knowledge base: up to 50 documents
- Website scan (reads your site)
- WordPress plugin
- Your colors and tone of voice
- Guardrails and privacy protection
Business
For teams that want Owlby to take action.
$99 / month
Start with Business- 5,000 chats per month
- Everything in Starter
- Unlimited documents
- Actions: order tracking, refunds with confirmation, tickets, team alerts
- Staff roles and permissions
- Security and cost dashboards
- Priority support
Need more than 5,000 chats a month, or several companies?
We'll put together a plan that fits, including custom integrations with your own systems.
Questions about pricing
- One conversation with a customer, however many messages it has. Starting a new chat counts as a new one.
- Yes. The AI models, document search and website scanning are included in every plan. You never need your own API keys.
- Yes, you can move up or down at any time. Changes apply from your next billing period.
- Owlby keeps answering. We'll let you know so you can move to a bigger plan: we never switch the assistant off in the middle of a busy day.
- Yes. Install the WordPress plugin, or paste one line of code on Shopify, Wix or any other website.